JobOps Field Service and Dispatch
Provide quicker response time, get control of your technicians, and improve customer service and job work flow.
Track in Detail: For companies that offer repair, maintenance and warranty services, the JobOps Field Service and Dispatch software was designed to help you track the costs and revenue of your services in detail.
"Dashboard" approach: What makes the JobOps Field Service and Dispatch so unique is the "dashboard" approach to generating service tickets. When customers call, the dashboard allows quick access to the customer information, equipment history, warranty status, service contract information, typical parts needed for the repair, location of the equipment, what technicians are available and which technicians have the necessary parts available on their truck.
Integration: For improved communications, integration with Microsoft Outlook® sends service ticket information by e-mail to the technician, providing them with full details of the call and letting the customer know that a technician has been assigned. Also updated with the service ticket details is the technician's calendar in Microsoft Outlook®. With Pocket PC or Palm technology, your field technicians have real time updates in the field.
(download JobOps Field Service and Dispatch spec sheet)
Better field serice and dispath, better job work flow and job estimating - contact us now to learn more.